Ele.me Believes in Providing Convenience
The company has currently operated in more than 2000 Chinese cities with more than 1.3 million shops onboard. Takeout services such as Ele.me are increasingly prevalent because they provide people with convenience. An online poll revealed that 23% of people on average order takeout daily and nearly 53% order food delivery at least once in a week.
Ele.me also launched a Food Security Service to supervise restaurants. This is because many restaurants in Shanghai are known for violating the law. After the launch of this service, Ele.me reported approximately 5300 restaurants to be violating laws.
Thus, the company removed them from the company’s website and also terminated their contracts. This action developed a sense of trust amongst the platform’s customers. Therefore, by 2019, Ele.me became one of the largest food delivery services in China.
Ele.me Reshaped City Life
Many Chinese citizens believe the app has reshaped city life in China. Since more than 1.8 million orders get placed daily. The app enables users to track their order from when it leaves the restaurant to the time it is delivered to them.
The smart technology within the app lets customers receive food recommendations based on their previous orders too! Additionally, Ele.me provides more than food delivery services. Customers can order groceries, medicine and much more!
Other Delivery Services:
The use of grocery and medicine delivery service has especially been useful since the novel coronavirus outbreak. The riders from such platforms have played a crucial role to ensure supplies reach over a million households in all over China.
Therefore, Ele.me is taking all necessary precautions to safeguard their employees as well as customers. This means providing sanitisers, masks as well as introducing contactless delivery services.
How To Use Ele.me
Since, Ele.me is designed to make a customer’s life easy, the steps to place an order are really simple! Go to Ele.me and download their app. After downloading the app, you have to register your account.
Once that’s successfully done, all you need to do is click on the location icon on the homepage’s upper left corner. This will help the app to list down all the restaurants available in your locality.
You need your address to be in Chinese, so make sure to get it right! After that, skim through the variety of restaurants and choose your pick. Now add the meal you wish to order in your cart.
Now we’re on the homestretch. Just click on the confirm order button, and you’re good to go. The app will also tell you the estimated delivery time at this point. After that, you can choose the payment method that suits you best and get ready for your delicious meal to arrive.